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Plain English Overview of BS EN ISO 9001:2000 cont.
6 Resource requirements
6.1 Provide quality resources
Identify quality resource requirements
Provide quality system resources
6.2 Provide quality personnel
6.2.1 Use competent personnel
6.2.2 Support competence through training
6.3 Provide quality infrastructure
Identify infrastructure needs
Provide needed infrastructure
Maintain infrastructure
6.4 Provide quality environment
Identify needed work environment
Manage needed work environment
7 Realisation requirements
7.1 Control realisation planning
Plan product realisation processes
Develop product realisation processes
7.2 Control customer processes
7.2.1 Identify customers' product requirements
7.2.2 Review customers' product requirements
7.2.3 Communicate with your customers
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7.3 Control product development
7.3.1 Plan design and development
7.3.2 Define design and development inputs
7.3.3 Generate design and development outputs
7.3.4 Carry out design and development reviews
7.3.5 Perform design and development verifications
7.3.6 Conduct design and development validations
7.3.7 Manage design and development changes
7.4 Control purchasing function
7.4.1 Control purchasing process
7.4.2 Document product purchases
7.4.3 Verify purchased products
7.5 Control operational activities
7.5.1 Control production and service provision
7.5.2 Identify and track your products
7.5.3 Protect property supplied by customers
7.5.4 Preserve your products and components
7.5.5 Validate production and service provision
7.6 Control monitoring devices
Identify monitoring and measuring needs
Select monitoring and measuring devices
Calibrate monitoring and measuring devices
Protect monitoring and measuring devices
Validate monitoring and measuring software Use monitoring and measuring devices |
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Measurement and remedial requirements |
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