The starting point is the System Requirements section. The pages before this comprise a contents page, foreword and other general information as follows:
1 Scope
1.1 General
1.2 Application
2 Normative reference
3 Terms and definitions
4 System requirements
4.1 Establish your quality system
Develop your quality management system
Implement your quality management system
Improve your quality management system
4.2 Document your quality system
Develop quality system documents
Prepare quality system manual
Control quality system documents
Maintain quality system records
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5 Management requirements
5.1 Support quality
Promote the importance of quality
Develop a quality management system
Implement your quality management system
Improve your quality management system
5.2 Satisfy your customers
Identify customer requirements
Meet customer requirements
Enhance customer satisfaction
5.3 Establish a quality policy
Define your organisation’s quality policy
Manage your organisation’s quality policy
5.4 Carry out quality planning
5.4.1 Formulate your quality objectives
5.4.2 Plan your quality management system
5.5 Control your quality system
5.5.1 Define and implement system
5.5.2 Define responsibilities and authorities
5.5.3 Appoint management representative
5.5.4 Support internal communications
5.6 Perform management reviews
5.6.1 Review quality management system
5.6.2 Examine management review inputs
5.6.3 Generate management review outputs |
